Shipping

Shipping Policy

For tower28beauty customers, the sections below set out processing, delivery, and tracking. This page applies specifically to tower28beautycollection.shop.

Details from tower28beauty on tracking and addresses
Customers using tower28beautycollection.shop can rely on the following tower28beauty guidance about tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

tower28beauty: delivery issues
The following delivery issues guidance applies to the tower28beauty storefront at tower28beautycollection.shop. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@tower28beautycollection.shop or 803-893-9656. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Our approach at tower28beauty to returns after delivery
Customers using tower28beautycollection.shop can rely on the following tower28beauty guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, tower28beauty also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from tower28beauty on processing and transit
For tower28beauty customers at tower28beautycollection.shop, this section explains processing and transit. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

How tower28beauty handles delivery area
For purchases made through tower28beautycollection.shop, tower28beauty applies the following guidance on delivery area. Our delivery area is limited to addresses within the United States. Standard shipping is free.

Merchant Information
Business name: tower28beauty
Brand name: tower28beauty
Email: Support@tower28beautycollection.shop
Phone: 803-893-9656
Physical address: 2215 Shadow Oak Pl, Aiken, South Carolina, 29803, United States